Maintenance & After-Sales Support
The most critical phase of any engineering investment is its life after installation. FlowTech Engineering LLP provides structured Annual Maintenance Contracts (AMC), 24/7 breakdown response, and proactive preventive maintenance programs across all MEP, fire-fighting, and HVAC disciplines.
Our dedicated maintenance teams are stationed across regions to minimize response time. Backed by a spare parts inventory, trained technicians, and digital maintenance tracking systems, we ensure your systems remain compliant, efficient, and fully operational at all times.
Annual Maintenance Contracts (AMC)
Our AMC programs are structured, documented, and transparent — giving you complete visibility into maintenance schedules and compliance status.
- Comprehensive AMCs for fire-fighting systems, HVAC, MEP, and plumbing
- Scheduled visits: Monthly, Quarterly, Half-Yearly, and Annual inspections
- Dedicated account manager and maintenance engineer for each client
- Digital maintenance reports with photographic evidence
- Consumable parts (filters, belts, gaskets) included in comprehensive AMCs
- Flexible AMC packages — Comprehensive, Non-Comprehensive, CAMC
24/7 Breakdown & Emergency Response
Critical system failures cannot wait. Our emergency response teams are on standby around the clock to restore operations swiftly and safely.
- Dedicated 24/7 helpline with guaranteed response time commitments
- Field engineers deployed within 2-4 hours for emergencies
- Fire pump, MCC, chiller, and generator emergency restoration teams
- Critical spares inventory at regional stores for immediate use
- Root cause analysis reports submitted within 48 hours
- Corrective maintenance tracking and resolution documentation
Preventive Maintenance Programs
A proactive approach eliminates unexpected failures and extends asset life by keeping all equipment operating within designed parameters.
- Fire pump set testing — flow, pressure, BHP, and run-time verification
- Sprinkler head, alarm valve, and hydrant pressure tests
- Smoke and heat detector sensitivity tests and cleaning
- HVAC filter replacement, coil cleaning, and belt tension checks
- Chiller oil analysis, refrigerant charging, and performance evaluation
- Electrical panel thermography, load testing, and connection re-tightening
- Generator fuel system checks, battery load tests, and trial runs
System Testing & Health Audits
Periodic independent audits validate the operational readiness and compliance status of your entire building services infrastructure.
- Full fire system commission test and annual fire drill coordination
- Electrical safety audit per IE Rules and thermal imaging reporting
- HVAC performance and IAQ testing with NABL-accredited lab samples
- Plumbing pressure testing and water quality sampling
- Compliance gap analysis and remediation planning reports
- Regulatory renewal coordination — fire NOC, electrical inspectorate, PCB
Calibration & BMS Services
Modern building automation depends on accurately calibrated sensors and control systems. We keep your BMS running at peak accuracy.
- Temperature, pressure, humidity, and flow sensor calibration
- Control valve actuator servicing and override testing
- BMS / SCADA point-by-point verification and alarm testing
- Energy metering and sub-metering calibration checks
- PLC and DDC controller firmware and setpoint updates
Facility Upkeep & Refurbishment
Beyond technical maintenance, we manage day-to-day facility upkeep tasks that maximise longevity and hygiene of your MEP assets.
- Chiller tube bundle and condenser chemical cleaning (descaling)
- AHU coil chemical cleaning and pan disinfection
- Cooling tower basin cleaning and biocide dosing
- Duct cleaning and hygienic lining for pharma and food facilities
- Plumbing fixture replacement, tap O&M, and pipe lining
- Mechanical component lubrication, bearing replacement, and coupling alignment
All AMC services are delivered with documented maintenance logs, digital photographic reports, compliance tracking dashboards, and dedicated account manager oversight. We operate with zero-tolerance for missed schedules.